BossFeed: Oh, the humanity

The week in work: taking the humanity out of customer service; 1 in 3 households on the verge of a financial breakdown; Chipotle passes paid sick leave; a cow flees slaughter, a flock of sheep collaborates, and a monkey loses its head.

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The absurds and the bees

The week in work: NY investigates scheduling robots; workers instigate a national movement; a pizza chain navigates the meaning of service; and animals agitate from Lynnwood to LA to luxury class.

 

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The nature of the beasts

The week in work: the childcare job market; the future of radio talk show drones; emotional labor at Starbucks; and a full-on bestiary.

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