The News Tribune, 1/13/2016
“On Tuesday, Douglas revealed that, as of Feb. 1, he will eliminate gratuities at three of his best-known restaurants, replacing traditional tipping with a mandatory 20-percent service charge.
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“Now restaurant owners are trying out different approaches that lift up workers and are customer friendly. They'll figure it out, and we'll all be better off for it.” Working Washington Spokesman Sage Wilson