"Laurie N. had only been driving for Uber for three days when she was confronted with a female driver’s nightmare scenario: a drunk and upset male passenger showed up at her doorstep, pounding on her door. Even worse, she hadn’t given him the address. He’d gotten in touch, and then located her, using a combination of Uber’s lost-and-found system and Apple’s Find My iPhone. Yet while the passenger was able to track her down, she was unable to do the same with anyone at Uber, leaving her feeling exposed and vulnerable…" —BuzzFeed News